Dear Chicago
Chefs Tim Flores and Genie Kwon of Kasama write a letter to the Chicago hospitality community
illustration: rachel krohn
When we tell people that Kasama opened in July 2020, the common reaction is usually “wow,” followed by a double take and a “wooooow” of a deeper understanding. A part of it was luck, a part of it was grit, and a part of it was perspective.
Our business plan was simple, and it has never changed. It might seem naïve, but it has worked for us so far. We wanted to create a place where we wanted to work, and by always keeping the wellbeing of our staff at the pinnacle of our goals, everything else has fallen into place. We have been fortunate to shift that goal from employment security to a better quality of life for our team. That goal is attainable thanks to our team, our guests, and everyone that works behind the scenes to lift us up and keep us grounded when we need it most. For us that includes our families, friends and mentors, and you, the Chicago hospitality community.
Despite the challenges that our industry may face, there is an incredible amount of opportunity here, and we look forward to more people opening independent restaurants. The market is ready, and Chicago diners are willing to show up.
When we were younger, we were so focused on learning about different techniques and ingredients and what we didn’t know. After all these years, we have grown to appreciate the deliciousness of simplicity. While people might think it can be complacent and boring, it has provided us with an incredible sense of creative freedom and the challenge of making something better. The difference between something being good, being great, and being exceptional might take as little as 10 seconds.
What an honor it has been to cook in one of the greatest cities in the world. We are thrilled and relieved to see the state of the industry today. Thank you, Chicago, for being a voice of reason for us these past few years. You continue to provide an incredibly diverse range of culture and cuisine without ever having to board a plane. You are resilient, and to see the unapologetic shift to do what needs to be done to survive and care for your staff during an ever-evolving landscape makes me hopeful for the future of restaurants.
To have a choice to do what we want in life is an incredible privilege that is not lost on us. Alone, we might not be able to create big change in the world, but maybe we can change the course of someone’s day, and that can mean the world to them. As a community, we can provide unforgettable hospitality and bring people together. If we collectively keep trying and lifting one another up, a bigger impact is inevitable.
—Chef/Owners Tim Flores and Genie Kwon of Kasama
